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COMFORT AIR DISTRIBUTING, INC NEWS

Coronavirus Effect on Business

Comfort Air Distributing and COVID-19

Comfort Air Distributing wanted to take a moment to provide a quick update on Coronavirus (Covid-19) and how it may impact our businesses.

Currently, there are no known supply chain network disruptions; however, we are working closely with our suppliers to proactively manage any changes. We are currently stocked at normal levels for this time of year and continue to build our inventories in anticipation of a strong summer season.

Additionally, we are working with our team members to prioritize their health and safety. We are closely watching the guidance of the CDC as well as local government agencies and will continue to respond appropriately.

We greatly appreciate your support and understanding as we work through any issues that may arise during these unprecedented times.

 

These are the steps Comfort Air Distributing will be taking to help prevent the spread of the COVID-19:

Comfort Air Distributing Deliveries

  • Our delivery drivers will unload without customer assistance.
  • Our drivers will attempt to keep a 6-foot distance from everyone around them.
  • There will not be signatures required by customers. Our drivers will write in the name of the person they communicated the delivery to and place it on the shipment.
  • Receiving party will acknowledge receipt of product verbally and by video.
  • Our drivers will take pictures of all deliveries once unloaded.

Comfort Air Distributing Will Call

  • Please phone in, email or text your orders if possible, especially for large orders so we can have it ready at will call.
  • We have an expanded will call area available, so you do not need to come to the counter. Go directly to the warehouse, stay in your vehicle, we will come to you.
  • If you find the need to have to visit our counters: In an effort to expedite service and minimize contact we have removed the stools and created a safe distance area from the counter.

Comfort Air Distributing Sales Team

  • All outside sales personnel will limit customer interactions to phone and email conversations as much as possible.
  • Face to face meetings will be discouraged for the next two weeks.
  • All Training classes and vendor presentations will be conducted via skype or phone conference if available.
  • All Comfort Air in person training classes have been suspended until further notice.

Thanks in advance for helping us stop the spread of the Coronavirus